While it is no secret that exploitative practices are interlaced with capitalistic tendencies, the practices are becoming intolerable. Signing up to pay usually takes only two clicks that are prominently visible whereas cancelation options are hidden away in deep settings requiring multiple clicks. Pricing often feel arbitrary with no reference points. Every large company grows with the intention of exhibiting monopolistic behavior. This is not sustainable and should not be tolerated.

    • Encrypt-Keeper@lemmy.world
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      8 months ago

      What does the fact that it was expensive original have to do with it? He used to pay 120 and now it’s over 350. Those are two entirely different levels of expensive.

    • Stoney_Logica1@lemmy.world
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      8 months ago

      I was pushed upselling offers no fewer than ten times over the two evenings I spent in their service prepping my taxes last week. It was infuriating. I’m going to try the IRS’s pilot program next year assuming it’s still available for the 2024 tax season.

  • Balder@lemmy.world
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    8 months ago

    This is actually good. There’s finally more room for good services offered by smaller companies that care about users.

    • henfredemars@infosec.pub
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      8 months ago

      This would require the possibility of competition, which is generally forbidden widely due to lobbying, the consequential weakening of antitrust laws, and the follow-on massive consolidation on a scale that history has never seen before.

      Maybe in theory but not in 2024. You’re only allowed to compete until you moon a giant, then you’re screwed.

        • henfredemars@infosec.pub
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          8 months ago

          There’s this thing called multinational corporations that transcend the boundaries of a country. It varies, but this is a global problem. See issues like housing and the cost of food.

        • Encrypt-Keeper@lemmy.world
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          8 months ago

          Antitrust laws and lobbying exist in many countries. You know there are more countries than just the U.S., right?

      • affiliate@lemmy.world
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        8 months ago

        this reminds me of what happened to the instagram cofounders when zuckerberg asked to buy their company:

        Systrom [cofounder] said he feared turning down an acquisition offer from Facebook would send Zuckerberg into “destroy mode” — a concern that Cohler [early investor] affirmed.

        (source)

        this stuff came up in a court hearing, and then nothing happened about it

    • SlopppyEngineer@lemmy.world
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      8 months ago

      I moved to a smaller company for certain services. Now that small company gets bought up by a big company and the services are discontinued. Back to big tech it is.

  • andrew@lemmy.stuart.fun
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    8 months ago

    Free money has dried up, so competition is drying up a bit too. And without free money, the big guys are feeling some squeeze and now want to extract the rent they always planned to eventually extract.

  • Excrubulent@slrpnk.net
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    8 months ago

    I had one subscription where cancellation was not only buried in a bunker somewhere in the deepest pits of their website, but once you found the magical incantation to get through it the next step was to send them an email requesting a cancellation.

    • mesamune@lemmy.world
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      8 months ago

      You can’t cancel T-Mobile on their site, they require you to call. Even then I got no email verification nor letter about the cancellation. Cool…

    • affiliate@lemmy.world
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      8 months ago

      one time i had to call a company during regular 9-5 business hours to cancel a subscription after starting a free trial.

      that experience was so horrible ive since sworn off free trials altogether. nowadays, if i need a free trial to use an app or website for a couple days, then i will simply not use that app or website.

      • Excrubulent@slrpnk.net
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        8 months ago

        I don’t normally care about naming & shaming - like the other person said, they’re all like this so the name shouldn’t matter - but this one was surprising to be honest. It was Bellesa Plus. The thing is, they’re like a progressive porn site, very much branded as one of those feminist porn sites that respects the autonomy of the performers and so on. They just don’t seem to care very much about the consent of their customers.

  • pop@lemmy.ml
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    8 months ago

    We don’t need a shitty youtuber to tell us what we’ve known for years?

  • Hugh_Jeggs@lemm.ee
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    8 months ago

    should not be tolerated.

    Neither should posting YT videos that should’ve been articles

    A paragraph’s worth of information stretched into ten minutes? I’ve got way better things to do with my time

    Edit - twenty four minutes, fuckin hell

    • Tower@lemm.ee
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      8 months ago

      Synopsis by Gemini -

      This video by Mrwhosetheboss argues that big tech companies are prioritizing profits over users. The video uses the term “in ification” to describe a three-stage pattern that many tech companies follow. In the first stage, the company offers a superior service at a lower price to gain users. Once they have a large user base, the company focuses on increasing profits from those users by employing tactics like tiering and subscriptions. Finally, the company may reduce the quality of the service while still charging more.

      The video uses Uber as an example. Initially, Uber was significantly cheaper and more convenient than taxis. Uber was able to attract a large user base by offering low prices and a better user experience. Once Uber had a dominant market share, they introduced surge pricing and began to take a larger cut of each fare.

      The video also criticizes the proliferation of subscription services. The video argues that many companies are offering subscription services for features that were previously free or included in a lower-priced subscription. The video says that this can be a bad deal for consumers, especially when they have to subscribe to multiple services to access all the content they want.

      Overall, the video argues that big tech companies are becoming less user-friendly and more focused on extracting money from their users. The video concludes with a call to action, urging viewers to be more critical of subscription services and to cancel them when they are not being used.

  • JimboDHimbo@lemmy.ca
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    8 months ago

    That’s not even what pisses me off the most about the whole situation. I’m upset that my friends and family don’t care.

    • Carighan Maconar@lemmy.world
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      8 months ago

      That’s because your perspective is quite skewed if you think about it.

      To many many people, being at a level where issues such as “dark patterns in muh apps” is a big thing that might annoy them in their life would be absolute heaven. That means all their big issues are long solved and they got the mental and physical capability spare to worry about such, comparatively menial, issues.

      If your health is struggling, whether to accept cookies or not (at least digital ones) is really the least of your worries. Especially given that the vast vast majority wouldn’t know what it means either way, or even why it is a thing that anybody would ever care about. It’s like how you don’t care, until reading this sentence now, which parts of the print of a grocery product packaging inks are biodegradable and which are not and hence whether you should throw that empty cardboard box on your compost heap or actually shouldn’t do that.

    • egeres@lemmy.world
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      8 months ago

      I short of have a theory with this. There’s this belief that “netflix killed piracy” because they provided an actual service with a fair price and the commodity that people wanted to watch shows. And that later on, it got enshittified. But I kinda think that, collaterally, a very important factor that explains people not even knowing how to download a torrent or having 0 critical mind when it comes to the other companies abusing their power has been the surge of smartphones

      They were designed to have idiot-proof protection, but more and more they distanced newer generations from having a minimal technical background on how to use computers, which then leads to a more ignorant society incapable of saying no to such companies

      I’m not saying this has been the main factor but I have my suspicions to believe it might be related

      • ReallyActuallyFrankenstein@lemmynsfw.com
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        8 months ago

        This is such a good observation. We all assumed the “digital natives” generation was going to be able to just be hacker-level familiar with technology. And for those who grew up with just PCs, it’s probably true. But the “smartphone native” generation followed so quickly it changed the learning patterns. They understand tech generally and specific apps, but get lost with troubleshooting general problems because computers became appliances.

        Scary to think but…Are the same young people who a decade ago was tech support for their parents and grandparents going to have to also do it for their adult children and grandchildren?

        • Ilovemyirishtemper@lemmy.world
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          8 months ago

          I am running into this problem at work all the time! I am a Millennial who does corporate training for new recruits in a field that we will almost completely train you on. I.e. you don’t have to have a specific degree or certification because we’ll train you on the job.

          I have found that almost all of the Gen Z hires don’t have more than a basic level of computer literacy. They didn’t learn the hard way in middle school that if you don’t save your essay, it will be deleted. They had auto-save. They don’t how to ctrl+alt+delete to get to their task manager to force shut down a frozen program because they (often) used chromebooks or phones/tablets where it was basically an internet machine that could be restarted if need be, but didn’t have more involved software. They have never had to troubleshoot issues with burning data onto a CD (archaic, I know, but our job requires it). They don’t know how to format a lot of things in Word because Google docs does a lot of it for you (or doesn’t even have the option). Hell, they don’t always know what a proper address on a letter looks like because they don’t send snail mail - although this only relates to tech in the formatting and printing of letters.

          So now I’m training them on the new material they have to learn for the job, but also computer intricacies that I learned in middle school on my Gateway computer with like 1 gig of ram and floppy disks. When you needed to format something perfectly for school, but nothing was user friendly, you had to learn a lot of weird tricks and workarounds.

          They are generally still better at using the computer than Gen X or Boomers, but the Millenials get computers on a different level because we grew with the tech. Gen Z can pick up new software quicker, but still don’t always get how things actually work.

          I also thought that as true digital natives, they would know a lot more than they actually do. I agree with the likelihood that we will more than likely have to translate for our elders and the younger generation as well.

        • braxy29@lemmy.world
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          8 months ago

          the bad news is that, despite growing up with pc’s and having had some level of troubleshooting skill as a result, i have forgotten most of it in the last 10 years as computing/tech has become pushy and handholdy. i suspect this is not uncommon.

          edit - but i still miss xp. 😔

      • circuitfarmer@lemmy.world
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        8 months ago

        But at a certain point, it’s still a cop out. And part of the trick. If you drown anyone in enough bullshit, you can’t expect it to all get called out – but that doesn’t mean it’s not all bullshit. It is divide and conquer in another form.

        • Carighan Maconar@lemmy.world
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          8 months ago

          How so? You can’t work on everything at the same time. And the more immediate and direct an issue is, the more it needs your direct focus.

          Meaning that issues such as dark patterns in cookie signups are automatically lowest-tier-ever-for-once-I-got-fuck-all-left-to-worry-about.

          • Ultragigagigantic@lemmy.world
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            8 months ago

            There is no war other then class war. It all ties back into our way of life. People don’t like to think about it because it’s such a huge cultural and political shift to fix it, that they can more easily imagine a post apocalyptic future. Rather then a future where you and your children aren’t exploited from cradle to grave.

          • 5too@lemmy.world
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            8 months ago

            I do think some of this is just fatigue. The usual way to deal with this is to either pick one or a few things to try to actively address, or just buckle down and wait for things to improve. Both lead naturally to a situation where it’s hard to get a critical mass of people to respond on any one subject.

      • Blackmist@feddit.uk
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        8 months ago

        And I’ve stopped caring about nearly all of them.

        Not really much I can do about it, so why worry?

  • postmateDumbass@lemmy.world
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    8 months ago

    Corporations were allowed to incorporate in the public’s best interest. If they are no longer operating as such they should be dissolved.

  • Bosht@lemmy.world
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    8 months ago

    Yes. This is pretty fucking apparent but again, cant do shit about it because corps have paid off our politicians and we can do fuck all about it because we have no way to properly revolt lest we all risk bankruptcy and lose everything.

    • HenriVolney@sh.itjust.works
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      8 months ago

      The EU doesn’t let big corps bully their citizen with monopolies, maybe you could try to implement some of their policies at hime

        • Ekky@sopuli.xyz
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          8 months ago

          To expand a little:

          While it indeed is annoying, it did mostly go as expected, as in, law makers must always be ready for companies responding to new and more restrictive laws with malicious compliance.

          The vast majority of websites don’t actually follow the rules for cookie banners or implement them in as roundabout a way as possible, making them needlessly annoying as it should always be easier and at least as fast to decline than to accept.

          While this all sounds like cookie banners ultimately are a failure because of the misimplementations that companies provided in response, it does function as an eye opener for the common man and stepping stone for the EU for further laws and fines in regard to citizens’ rights to privacy.

  • melpomenesclevage@lemm.ee
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    8 months ago

    if you didn’t steal it, you dont own it. fuck these companies.

    until more people take that attitude; problem only gets worse.

  • Captain Poofter@lemmy.world
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    8 months ago

    Has anyone here noticed how it’s almost impossible to watch a TikTok on mobile if you don’t have an account or the app? My friend sends me links and I click it but the website opens playing it muted and it only plays the TikTok one time, no repeating. Then it prompts me to install the app. If I say I don’t want to the unmute button disappears and I’m unable to play the TikTok again with sound. The only way to do it is to refresh which just prompts me to download the app again after being played the TikTok one time with no sound. Aggravating as all hell.

    • ERPAdvocate@sh.itjust.works
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      8 months ago

      I’ve been searching for a solution to this exact problem. My partner sends links occasionally and I always ignore because of how the web interface is blatantly hostile. Tried routing the links through MPV on android but no dice.

      If anyone has a solution please share.

        • HiramFromTheChi@lemmy.world
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          8 months ago

          Don’t worry, it’s not complicated at all. A little inconvenient maybe, but that’s always the trade-off when it comes to privacy and security.

          Here are the two most convenient ways that I can think of on each OS.

          iOS: Bookmark the frontend URL. When you get sent a link, pop open the page and paste the TikTok URL.

          Android: Get Firefox and set it as your default browser. Install the LibRedirect add-on (browser extension). Whenever you get sent a URL, just tap it and it’ll automatically get redirected to the privacy-friendly frontend.

      • EdibleFriend@lemmy.world
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        8 months ago

        I hate tik tok but I also have actual friends and I am not gonna be a dick to them about what link they sent me