I currently work as Helpdesk analyst for a company that produces projectors. I am on the NOC that field technicians call into for any assistance. I would describe my job as having some elements of network, software, and hardware troubleshooting. Ultimately with my end goal I want to get into cybersecurity and be on a SOC somewhere. To achieve that I am working on my Net+ and building a home lab with some hardware I have to practice building a virtual network. Eventually I want to develop my coding skill and get my Sec+ and other certs. What are the opinions of those who are in both industries and any advice?
I’d recommend doing some CTFs and reading some write-ups on previous ones, https://ctftime.org/event/list/upcoming has a good listing of upcoming ones. It probably wouldn’t go on your resume, except maybe filler at the bottom, but can be a great thing to talk about in interviews.
I’ve been looking into forming a team with my friend who is also in IT. While they may not go on a resume, I was considering putting them on a personal portfolio website.