I think i did once, but this was honestly a question i could have found the answer to on their site i just didnt wanna look
its always some vague bullshit that doesnt help
dunno im just kinda mad that they shove this shit in your face, make it hard to get to a real person
There was one on the alien site that would respond to a question like “what is XYZ?” with a link to the Wikipedia page for XYZ