Go on lemmy.world with your browser, open the sidebar and there they provide a whole support community. email, mastodon, discord, matrix etc
And remember this is the Fediverse. You can contact people from other servers, join those (support) communities with any account. You’re fine doing it with your new/temporary account.
while this is generally the intention, unfortunately we’re not always there yet.
i know that lemmy <-> piefed already works, but private messages between lemmy and mastodon users for example do not currently work, and there is also currently no indicator that those messages never were delivered. for lemmy <-> mastodon, this is tracked in https://github.com/LemmyNet/lemmy/issues/2657 and there is work going on right now to resolve this incompatibility.
Go on lemmy.world with your browser, open the sidebar and there they provide a whole support community. email, mastodon, discord, matrix etc
And remember this is the Fediverse. You can contact people from other servers, join those (support) communities with any account. You’re fine doing it with your new/temporary account.
while this is generally the intention, unfortunately we’re not always there yet.
i know that lemmy <-> piefed already works, but private messages between lemmy and mastodon users for example do not currently work, and there is also currently no indicator that those messages never were delivered. for lemmy <-> mastodon, this is tracked in https://github.com/LemmyNet/lemmy/issues/2657 and there is work going on right now to resolve this incompatibility.