Do you work for a large chain? I think that your head office would have a fucking field day if they found out that your manager was expecting mere store assistants to confront potentially armed and dangerous shoplifters.
If you were to get shanked that would be a H&S lawsuit in the making.
Would almost be tempted to make an anonymous tip to the head office about what’s been going on.
I do. But the worst part is, this is normal for this particular company. I’ve done the training modules and they say to “Make a reasonable effort to protect the stock” which means confronting shoplifters and asking them to open their bags, chasing them outside to try and identify which car they get into, and even attempting to wrestle items off of a shoplifter if they grab stuff and try to run. Also dropping the shutters at the front to lock the thief inside until the police arrive if necessary.
And yet it still says not to put yourself at unnecessary risk. It’s a complete joke honestly. Anyone else I know who works in retail thinks this is insane. And I agree, because I’ve never worked for a company with a policy like this. This should be a job for a security guard, not minimum wage staff who are mostly teenagers.
Do you work for a large chain? I think that your head office would have a fucking field day if they found out that your manager was expecting mere store assistants to confront potentially armed and dangerous shoplifters.
If you were to get shanked that would be a H&S lawsuit in the making.
Would almost be tempted to make an anonymous tip to the head office about what’s been going on.
I do. But the worst part is, this is normal for this particular company. I’ve done the training modules and they say to “Make a reasonable effort to protect the stock” which means confronting shoplifters and asking them to open their bags, chasing them outside to try and identify which car they get into, and even attempting to wrestle items off of a shoplifter if they grab stuff and try to run. Also dropping the shutters at the front to lock the thief inside until the police arrive if necessary.
And yet it still says not to put yourself at unnecessary risk. It’s a complete joke honestly. Anyone else I know who works in retail thinks this is insane. And I agree, because I’ve never worked for a company with a policy like this. This should be a job for a security guard, not minimum wage staff who are mostly teenagers.