bit of a long shot, don’t think i’m breaching community rules? but feel free to let me know if there’s a better place for this
i’m running a Ryzen 5800X + Radeon 6900 XT ( Adrenalin 25.4.1) + Windows 10 (22H2 19045.5737)
and i’m getting the following error ~3 secs after launch
'The game has crashed Error code: 0xc0000096 ’
i’ve tried restarting: updating Adrenalin, running as admin, running a repair operation on the game install, removed sl.pcl.dll
has anyone else ran into this error and was able to address it?
below is the content from 2 events I could dig up in Event Viewer ` Error 1: Faulting application name: OblivionRemastered-WinGDK-Shipping.exe, version: 5.3.2.0, time stamp: 0x00000000 Faulting module name: OblivionRemastered-WinGDK-Shipping.exe, version: 5.3.2.0, time stamp: 0x00000000 Exception code: 0xc0000096 Fault offset: 0x0000000006511667 Faulting process id: 0x79bc Faulting application start time: 0x01dbb58df3c4968a Faulting application path: C:\Program Files\WindowsApps\BethesdaSoftworks.ProjectAltar_1.0.3.0_x64__3275kfvn8vcwc\OblivionRemastered\Binaries\WinGDK\OblivionRemastered-WinGDK-Shipping.exe Faulting module path: C:\Program Files\WindowsApps\BethesdaSoftworks.ProjectAltar_1.0.3.0_x64__3275kfvn8vcwc\OblivionRemastered\Binaries\WinGDK\OblivionRemastered-WinGDK-Shipping.exe Report Id: 427771ea-7584-4846-9d75-3fe7d178eabf Faulting package full name: BethesdaSoftworks.ProjectAltar_1.0.3.0_x64__3275kfvn8vcwc Faulting package-relative application ID: AppUEGameShipping
Fault bucket 2270348712785277475, type 5 Event Name: MoAppCrash Response: Not available Cab Id: 0
Problem signature: P1: BethesdaSoftworks.ProjectAltar_1.0.3.0_x64__3275kfvn8vcwc P2: praid:AppUEGameShipping P3: 5.3.2.0 P4: 00000000 P5: OblivionRemastered-WinGDK-Shipping.exe P6: 5.3.2.0 P7: 00000000 P8: c0000096 P9: 0000000006511667 P10:
Error 2: Attached files: \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB5ED.tmp.dmp \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB63C.tmp.WERInternalMetadata.xml \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB66C.tmp.xml \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB66A.tmp.csv \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB68A.tmp.txt
These files may be available here: \?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_BethesdaSoftwork_0bee12e71d833c6a9a936aa1d39329bbf9847_aa12295b_95d9956b-1753-43b8-b80a-49fa5560cee4
Analysis symbol:
Rechecking for solution: 0
Report Id: 427771ea-7584-4846-9d75-3fe7d178eabf
Report Status: 268435456
Hashed bucket: 3b4e7710f2ddf1216f81e6201dd4f223
Cab Guid: 0`
The exception code you are getting appears to indicate some code is trying to execute something very low level (e.g. direct device access) when it isn’t allowed.
This isn’t a widespread issue, so it seems reasonable to assume that it is specific to your machine.
My guesses are:
Corrupt game files, try deleting the user data for the game. Not sure where that lives.
Corrupt install but I think you’ve addressed that.
Corrupt windows, a scan disk check might repair something.
Corrupt drivers:
Fresh install of GPU drivers, using amd’s tool or ddu.
Update chipset drivers if there are any.
Disable or uninstall anything that controls additional devices. E.g. led or fan controllers like Armoury crate or MSI afterburner.
Any other app that injects itself into the process. Game overlay, antivirus. Amd adrenaline does this, as can steam and gamebar.