Practically every email I’ve received in maybe the past year has started with “I hope you are well”. I even had an LLM draft a placeholder email for me and it started with the same thing. This has not always been the case and it’s strange to me that everyone I interact with begins their emails with this line. Frankly, it’s annoying AF.

What gives? Who started this? Why has it become so prevalent? More importantly, how do we stop it?

While I’m at it, if you work in tech / customer support, I urge you to speak with your supervisors to minimize the boiler plate copy paste trash you insert into your emails. People dealing with shit that’s not working as intended or desired do not have the mental or emotional capacity to wade through your platitudinal nonsense. Get to the fucking point.

    • oxjox@lemmy.mlOP
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      8 months ago

      Not at all. If it wasn’t so bothersome I wouldn’t have taken three minutes to post something about it. I hate it.

      • HelloThere@sh.itjust.works
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        8 months ago

        If this is all it takes to be annoying you either have the easiest time, or you’re perpetually angry due to the most inconsequential shit.

        • Mac@mander.xyz
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          8 months ago

          damn I guess we’re too privileged to find small things annoying now?

            • Mac@mander.xyz
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              8 months ago

              the previous comment is implying that we’re not allowed to find things annoying and that if we do we either have nothing else going wrong in life or are perpetually angry.
              this is one of the obvious tactics for bad-faith arguments that I never remember the names of.

              • HelloThere@sh.itjust.works
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                8 months ago

                Hey Mac, I hope this comment finds you well.

                “Annoying as fuck” indicates a high level of annoyance and/or frustration. My point is that if 7 words in the opening line of an email (which are trivially easy to skip or ignore) create that level of annoyance then something isn’t right.

                I absolutely agree that people who are overly verbose, who step around the point they are making with flowery language, and use a thousand words when a few will do can make it considerably harder to extract a clear meaning, purpose, or instruction from that peice of communication.

                But that isn’t what Op started with. Op said the opening line is what was annoying as fuck. That is what I was challenging them on.

                Kind regards,

                HelloThere.

                • oxjox@lemmy.mlOP
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                  8 months ago

                  Hello there, HelloThere.

                  I hope this message finds you on the toilet passing the best stool you’ve had this week.

                  What I find annoying as fuck is the disingenuousness of it all. Coming from a tech support agent I’ve never spoken before with is bullshit. Coming from someone I work with and communicate with on a daily basis is bullshit. The only time it should be used is coming from someone I’ve had a relationship with in the past whom I haven’t spoken with in months or years. That’s the kind of person who actually gives a shit if I’m well or not.

                  Incidentally, I used to get messages from Microsoft agents that started with “Dear, First”. That was just funny.

                  Best, oxjox

                  • all-knight-party@kbin.run
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                    8 months ago

                    I dunno dude, you can assume that the person is being disingenuous, but you can’t know that. Does the tech support agent genuinely know you and know what’s going on in your life? No. Is there a zero percent chance that they also would be glad to hear that another random person just living life like them is getting through it okay? Also no.

                    They might not care on the same level or in the same way that your friends might, but when a grocery store worker tells me to have a nice day and I say “you too!” there is a part of me, however small and unaffected, that does genuinely hope this random person just trying to make it work in life is doing all right and has a good day, because I would want that for myself as a random person as well.

                    You can project that they’re being completely disingenuous and don’t give a single half a shit how you’re doing, but making that assumption for all of humanity, and then allowing yourself to be so bothered by it that you make an internet post is sort of… Silly.

                • Mac@mander.xyz
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                  8 months ago

                  uh, ok. i really don’t care. people are allowed to find things annoying whether you agree or not.

        • oxjox@lemmy.mlOP
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          8 months ago

          More of the latter. When I’m dealing with the stress of due dates and troubleshooting things that aren’t working a needed, having to read through literal paragraphs of platitudes only to find one sentence regarding the support request can certainly increase my blood pressure. Sometimes the verbiage is so full of shit that it just comes off as spammy. I’ve deleted emails from support agents thinking they were phishing attempts.

      • Mouselemming@sh.itjust.works
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        8 months ago

        At least it doesn’t ask for a response, like “how are you” or “how’s things?”

        It’s just an attempt to briefly acknowledge you’re asking a human your questions, rather than an algorithm.

        You’re presumably capable of seeing and skipping the sentence without reading it, so go ahead. Nobody expects an answer, nor continued “courtesies” during back-and-forth replies.

        Having thought about this, I think I will start using Ave like a Roman.

        Ave Oxjox!