The 30% cut Steam takes is quite a bit. Considering the near-monopoly it has on game distribution, that could easily mean the difference between turning a profit and not for an indie developer.

Personally their efforts towards things I support (PC handhelds, Linux gaming) and the convenience of the platform outweigh the things I dislike, but being frustrated by its problems is understandable when people don’t really have another choice.

Fwiw it does have a ‘Lite’ edition that doesn’t include any theming.

To be clear, you need it to cost more than $400?