I just wanted to post this here because I want to help you all and hurt gen.xyz as much as possible. I had a .xyz domain through njal.la which I used to host jellyfin, homeassistant, and other basic things for friends and family. My domain recently became inaccessible without any notice. After a while of troubleshooting, I found that it had been reported to xyz as abuse, and they must have done zero investigation whatsoever before serverholding my domain. I thought about opening a ticket with xyz to get my domain back, but realized that I no longer wish to buy from some shitty company that will take down any site without warning. Bought a .com domain since they are somewhat reputable, and I would advise everyone here to never buy a .xyz domain. Angry rant over.
You can buy .xyz domains from places other than gen.xyz. I have mine from namecheap and I haven’t had any issues in like 10 years with them.
I had mine through njal.la. It was the registry itself that locked it though. I switched registrar too after njalla took a long time to respond to my question with a vague, unhelpful, and short response.
I have mine through namecheap too, although the name server is from cloudflare now. The only issue i’ve had was some shitty forums preventing registrations from anything that wasn’t @gmail.com