Aka “I have a series of 30 sticky notes telling me to click things in this order with the same brittle preciseness or punch card systems”. They have no idea what those buttons mean, they only know they click these three buttons in a row and that means gmail
Or they wait the two minutes to open a browser and claim they “have it how they like it” when you inform them it shouldn’t take that long…
Aka “I have a series of 30 sticky notes telling me to click things in this order with the same brittle preciseness or punch card systems”. They have no idea what those buttons mean, they only know they click these three buttons in a row and that means gmail