• edric@lemm.ee
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    1 year ago

    “The computer forgot my password” is new to me. lol good one.

    • NielsBohron@lemmy.world
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      1 year ago

      I’m not IT, just a college instructor, but you’d be amazed at how many Gen Z students have told me that they can’t log into their email because they don’t know their own password. Not even forgot; they don’t even know it in the first place because every device remembers everything for them.

      • virku@lemmy.world
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        1 year ago

        To be fair that is basically what we are trying to get people to do though. Use a good password vault with a single strong password and two factor authentication. All other passwords should be a uniquely generated password for that application.

  • hdnsmbt@lemmy.world
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    1 year ago

    “My computer is broken, it won’t turn on!”

    “Are you sure it’s plugged in?”

    “You think I’m stupid? Of course it’s plugged in! It’s broken!”

    “Sometimes the plug isn’t in all the way and then it won’t work.”

    “I know how to plug in a plug, it just won’t turn on because it is b-r-o-k-e-n!”

    “Are you sure the plug is all the way in?”

    “It’s all the way in. My computer is broken!”

    “Im coming down there and if the plug isnt all the way in, I’ll be pissed and mock you.”

    “IT’S BROKEN!”

    Goes down there and plugs the plug all the way in

    Computer starts

    • Semi-Hemi-Demigod@kbin.social
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      1 year ago

      Never ask them if it’s plugged in. Ask them to unplug it and plug it back in. Make something up about contact patches on the cables getting corrosion. That way they can see that it’s not plugged in without feeling ashamed for not checking it.

      • MetaCubed@lemmy.world
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        1 year ago

        If I’m ever doubtful that someone has unplugged something, I’ll ask them to describe something that may or may not be on the plug.

        • Color
        • metal type
        • “can you please read me the serial number stamped on the prongs of the power cable”
        • “what color is the plastic inside the plug” Etc.etc.

        Have not had it fail yet

        • YoorWeb@lemmy.world
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          11 months ago

          what color is the plastic inside the plug

          That’s gold, I don’t think I could ask that without laughing.

    • baseless_discourse@mander.xyz
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      1 year ago

      my brain sees “I’ll be pissed and mock you” and read it to me as “I’ll piss on you”.

      Not a bad punishment for people don’t plug their plugs all the way in.

  • LeadersAtWork@lemmy.world
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    1 year ago

    I actually want to get into IT. I like tech, don’t mind dumb situations, and enjoy helping people, and doubly so if it’s sarcastically helping people. Fucking shame every company wants like fourteen degrees and your first born for a level 1.

    • alekwithak@lemmy.world
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      1 year ago

      Certifications certifications certifications. Get your A+ or net+, apply for shitty remote help desk jobs like support.com. They will suck and you’ll get back to back calls, but keep your ears to the ground and a few months experience should be all you need to hop to something else. A lot of places are desperate for competent techs. Degrees don’t prove anything, I’m fact it seems like kids are graduating with these technical degrees and zero actual practical knowledge.

      Source: My decade long IT career off just an associates degree.

      • Seasm0ke@lemmy.world
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        11 months ago

        Absolutely correct. Every single place outside of giants like Google take equivalent work experience instead of a degree. I dont even have an AA but I have 16 years experience and 11 certifications and make low 6 figures.