I went to a coffee shop yesterday that tried to tell me they only accepted orders through their app. I almost walked out, until the finally poured my coffee, but continued to give me shit about it, “ok but next time you have to use the app”
Luckin Coffee, the extremely successful Chinese competitor to Starbucks exclusively operates via their app. Sadly, users prefer it because of all the discounts and coupons it offers. So really, just surveillance capitalism as usual.
I have my phone on me all the time. Still no way im using an app to order. The screens I can tolerate at fastfood joints because it gives me time to decide.
But if you can’t be bothered to come to my table to ask what I want at a real restaurant, I can’t be bothered to go to your > resturant.
OP said coffee shop so I’m presuming it’s not a real restaurant, and the app would facilitate ordering without queueing. Which I like. But I don’t wanna download an app, I want to just sit down, scan a QR and pay with one of the cards stored in my phone. And obviously cash should still be a backup option. I can see why they might want to do away with card terminals though.
True. I would put coffee shops in group with the fasfodd joints. There’s wasn’t really much service to begin with. But it should always be possible to order by a real person.
I wonder if it isn’t actually illegal to deny personal service for accessibility reasons.
Honestly, no idea. Laws vary so much by jurisdiction anyway.
Tbh I agree that there should be an in-person option always. If for no other reason then just to be able to pay in cash. Just make sure to let people know it’s not the most convenient option but it’s available.
I’m not entirely sure what the point of the app is though, compared to a website with payment options. Lots of people will say tracking, but you can get a lot of info through a browser too.
I went to a coffee shop yesterday that tried to tell me they only accepted orders through their app. I almost walked out, until the finally poured my coffee, but continued to give me shit about it, “ok but next time you have to use the app”
“Yea no. There will be no next time.”
Luckin Coffee, the extremely successful Chinese competitor to Starbucks exclusively operates via their app. Sadly, users prefer it because of all the discounts and coupons it offers. So really, just surveillance capitalism as usual.
There’s an Always Sunny in Philadelphia episode for exactly this situation
https://www.youtube.com/watch?v=mzb355qT8RI
I havent watched Sunny in ages. But yes, that was my experience lol
It’s so good. Best of theirs in a long time.
Dennis??
“It’s a work phone. I’m not allowed to install apps.”
A QR code and a website I could understand. But app? No.
No, even QR I can only accept as an option, as in completely optional. I’m out and about without a phone quite frequently.
I have my phone on me all the time. Still no way im using an app to order. The screens I can tolerate at fastfood joints because it gives me time to decide.
But if you can’t be bothered to come to my table to ask what I want at a real restaurant, I can’t be bothered to go to your > resturant.
OP said coffee shop so I’m presuming it’s not a real restaurant, and the app would facilitate ordering without queueing. Which I like. But I don’t wanna download an app, I want to just sit down, scan a QR and pay with one of the cards stored in my phone. And obviously cash should still be a backup option. I can see why they might want to do away with card terminals though.
True. I would put coffee shops in group with the fasfodd joints. There’s wasn’t really much service to begin with. But it should always be possible to order by a real person.
I wonder if it isn’t actually illegal to deny personal service for accessibility reasons.
Honestly, no idea. Laws vary so much by jurisdiction anyway.
Tbh I agree that there should be an in-person option always. If for no other reason then just to be able to pay in cash. Just make sure to let people know it’s not the most convenient option but it’s available.
I’m not entirely sure what the point of the app is though, compared to a website with payment options. Lots of people will say tracking, but you can get a lot of info through a browser too.
This sentence makes me realize I take my phone with me everywhere