Just let them follow the script. Tell them you restarted the router. ffs, don’t act like the minimum wage people answering the phone (or chat) are supposed to give a shit. Play along or you’re not going to get any help.
Yup. They’re just doing their job the way they’re supposed to so they don’t get fired and can afford crazy shit like food or a roof over their head. We shouldn’t make it any harder for them if we can reasonably help it.
I usually just do whatever they ask again anyway, even though I already tried it all before I called, because I wouldn’t be surprised if I just fucked up or had a brain fart or something, lol. Plus it doesn’t usually take much effort to just reset my router again or whatever.
Just let them follow the script. Tell them you restarted the router. ffs, don’t act like the minimum wage people answering the phone (or chat) are supposed to give a shit. Play along or you’re not going to get any help.
Yup. They’re just doing their job the way they’re supposed to so they don’t get fired and can afford crazy shit like food or a roof over their head. We shouldn’t make it any harder for them if we can reasonably help it.
I usually just do whatever they ask again anyway, even though I already tried it all before I called, because I wouldn’t be surprised if I just fucked up or had a brain fart or something, lol. Plus it doesn’t usually take much effort to just reset my router again or whatever.