(I can’t find the artist’s webpage to link to, just some credits saying that this might be a translated Russian comic posted by Piterskii Punk)

    • doctortran@lemm.ee
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      3 months ago

      The point is the client presumably paid for it for their users, who are their customers, but they have no idea what those users want.

      • Aceticon@lemmy.world
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        3 months ago

        Well, that’s the thing, it’s often the case that whilst the client is supposedly doing it for their users, in practice it’s not and is doing it for other reasons.

        Mind you, I think that is more common when the software is being developed for a client which is basically a Manager in the same company as the users of the software (for example in In-house Development or Consultancy work developing a solution for a company) were in the absence of the very clear pressure vector which is the customers not buying the product (internal end-users are almost never given a choice to use or not that software, though they can at times informally boycot software they think hinders their work and get the project killed) things are often designed for the Manager rather than for the Users.

        (Note that this is not necessarily done in a knowing purposeful way: it’s just that when it’s some external manager providing the requirements to the developers for the software being made for the area that managers overseens - though sometimes it’s even more indirect - things tend to be seen from the perspective of said manager not the end-users, hence designed to match how that manager sees things and thinks things work, which is often different from how the actual users see things. This cartoon perfectly illustrates that IMHO - it looks fine for the “manager” whilst looking quite different for the “end-user”).

        Even is B2C you see that: notice the proliferation of things like Microtransactions in Games, which are hardly the kind of thing gamers - who are the end-users of games - wanted to have but which definitelly the management of the big Publishers wanted.

        • jj4211@lemmy.world
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          3 months ago

          More examples:

          • software for doing stuff management wants done that is some tedious crap that the employees fundamentally hate dealing with. See workday.
          • Streaming software that has the providers agenda and presents to a user browsing the stuff the provider wants then to see. Also features like aggregating their video content from multiple providers or at least helping then find the company that has the rights for content they do not have would be loved by users but absolutely a nono for the provider.
          • Software that meets a check box with cheap company wide licensing so they can check a box to say employee requirements are met, without employee feedback.
          • Software that wants to ensure they have relatively predictable recurring revenue forever. So they take their software and lock it to being “cloud only/subscription only”.
    • Aceticon@lemmy.world
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      3 months ago

      In my experience developing In-House custom software it’s more “Managers” and “End-users”: basically the requirements for the software that’s developed are defined by the manager overseeing an area and hence based on their point of view of the business process they oversee, which is often not at all the same point of view as the people working in that process.

      I’ve seen again and again software being made exactly to the spec provided by team/area management and then turning out to have lots of problems for the actual users to use.

      In my experience the best results come from having the developers talk directly with the end-users, even if the language the devs tend to speak and their preconceptions at first don’t match those of the end-users.

    • doctortran@lemm.ee
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      3 months ago

      I was gonna say, clients aren’t the only ones.

      Feels like a lot of developers and especially UX designers have a bad habit of disappearing up their own asshole nowadays.

    • Aceticon@lemmy.world
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      3 months ago

      Stuff is done to sell, hence it targets those who make the purchases not the end-users.

      You see that a lot in things like children toys, often resulting in the funny result that the kid that gets the toy as a gift ends up having more fun from the box the toy came in than from the toy itself.

    • xorollo@leminal.space
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      3 months ago

      Wow, this is bad. I feel like this was not the case in early 2010s, but maybe my memory is bad. My favorite was always the baby Einstein fish TV on the crib wall. It encouraged fun tummy time stuff, and had cool lights and music.

    • Zelda Goats @lemmy.world
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      3 months ago

      Exactly this. I work with parents of very young children, and I always tell them that if they’re buying something like a mobile or art for the walls, they need to lie on the ground and look up at it from a baby’s perspective to know what it’ll really look like.

      Same reason that wall decor for babies and toddlers needs to be less than 3 feet from the floor. Otherwise it’s just for the parents’ benefit.

    • Vincent@feddit.nl
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      3 months ago

      It’s not like the baby really cares. Moving colourful stuff that makes a sound, what more could you want?

      • tal@lemmy.today
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        3 months ago

        Babies do start to pick up on faces early on – we’ve got some hardwired stuff there – and on the mobiles there, the faces are away from the baby.

        https://www.whattoexpect.com/toddler/self-recognition/

        • At birth: Even though your baby doesn’t recognize you, she certainly likes the look of you. Studies have shown that even newborns, with their eyesight limited to about 12 inches, prefer to look at familiar faces — especially yours.

        • Months 2 to 4: Your baby will start to recognize her primary caregivers’ faces, and by the 4-month mark, she’ll recognize familiar faces and objects from a distance.

        Most of the complex details and shapes are facing away. Oddly, of the mobiles I see there, the few designs aimed at the baby are mostly black-and-white, not colorful, while I’d have also thought that color would be preferable.

        • candybrie@lemmy.world
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          3 months ago

          When they’re really little, high contrast is more clear and theoretically more interesting. There’s a lot of black and white toys aimed at newborns for that reason.

    • The Giant Korean@lemmy.world
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      3 months ago

      I imagine it’s similar to dog toys. Ultimately I don’t think my dog cares if her toys look like frogs or squirrels or ducks, but I do.

      • Maalus@lemmy.world
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        3 months ago

        My cat absolutely cares if something is shaped as a mouse, or a ball. He goes crazy for balls and mice. Throw a cube and he doesn’t give a shit