• TriflingToad@sh.itjust.works
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    21 days ago

    today a customer thought I was laughing at them. I just had a mouthful of water I was desperately trying not to choke on 🥲😭

    thankfully my manager didn’t believe them

  • x4740N@lemm.ee
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    21 days ago

    This is a bit of a grey area because there are some asshole companies and asshole employees

    I’d recently had an experience with a racist aldi employee only bag checking my mother because we where not one of the white people in line and that same aldi employee happened to lie about bag checking the white people ahead that we visibly saw her not check

    This happened in Australia, but we live in one of the towns in Queensland not known for progresiveness

    I’m planning to move to Brisbane or Melbourne once I am able too just to get away from all of the non progressive people here in my hometown

    • Stamets@lemmy.worldOP
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      21 days ago

      The comic isn’t about boycotting locations as a whole, It’s just done through a lens of someone working a minimum wage job who has to deal with people yelling at them. Especially about issues they’re having and saying they’re never going to shop there again. It doesn’t impact them personally and getting angry at them personally won’t help.

  • Goretantath@lemm.ee
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    22 days ago

    Customer service rep - idc.

    Customer- stops frequenting the store.

    Boss - “Welp, we’re through, you’re fired.”

    • Mouselemming@sh.itjust.works
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      22 days ago

      If the problem is an unreasonable customer, your business is better off without them.

      If the problem is the business, you’re better off with a new job.

  • FinishingDutch@lemmy.world
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    22 days ago

    The thing is, either workers are powerless to change things, or just don’t care enough to be bothered by that threat.

    Which is why I usually just smile and lodge formal complaints with the company as well as any regulatory body if the situation calls for it. Much more effective when it’s an actual punishment rather than an empty threat. I’ve gotten companies actual fines that way.

  • dual_sport_dork 🐧🗡️@lemmy.world
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    22 days ago

    During my penance in food service in my earlier years, I worked for a while for what was literally the only pizza joint in town that had delivery. (This was well before all the food delivery apps and in fact in the pre-smartphone era.) When we would not accede to whatever ridiculous demand a customer was having a tantrum about and they threatened to never order here again, my boss would just say, “Okay, fine, see you next week.”

    He was usually right, too.

    • prole@lemmy.blahaj.zone
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      22 days ago

      I worked for a while for what was literally the only pizza joint in town that had delivery.

      In New Jersey, they call these, “Pizza Deserts”

  • Killer57@lemmy.ca
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    22 days ago

    My absolute favorite response to these types of people is “can I get that in writing?”

    • melisdrawing@lemmy.world
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      21 days ago

      For real! The ones that make a big deal and repeat that ‘customer-is-always-right’ bullshit while simultaneously demanding something outside any normal accomodation, those ones always come back.

  • SirSamuel@lemmy.world
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    22 days ago

    Companies I boycott:

    Bank of America
    5/3 Bank
    Wells Fargo
    McDonald’s
    Walmart
    That corner gas station that never paid their invoice Planet Fitness
    John Deere
    Verizon
    AT&T

    Number of store employees I’ve told that I’m never coming back:

    0

    • quetzaldilla@lemmy.world
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      22 days ago

      Trader Joe’s for being fascist union busters. Amazon for being fascist union busters. Target for being fascist hypocrites. Chick-fil-A for being homophobic fascists. Google for being fascists. Microsoft for being fascists.

        • quetzaldilla@lemmy.world
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          22 days ago
          1. Adobe for being greedy fascists.
          2. Nestle for committing crimes against humanity.
          3. Starbucks for being union busters.
          4. Walmart for being union busters and exploiters.
          5. Coca-Cola for being the biggest plastic polluter in the world.
          6. SC Johnson for knowingly selling asbestos tainted products to unsuspecting consumers.
          7. Oatly for suing a small family business that also made oat milk.
          8. Airbnb for driving the housing crisis that plagues the entire world.
          9. Chevron for selling oil stolen from Palestinians.
          10. Meta for being fucking fascists.
          11. Nike for using sweat shops to make products.
          12. Uber for exploiting drivers and interfering with public transit development.
          13. Whole Foods for being union busters, same as their parent company, Amazon.
          14. Apple for using exploitative labor practices overseas where they escape accountability.
          15. Wells Fargo for rearranging the order of transactions in order to cause overdraft fees.

          I could go on and on…

          • bipedalsheep@programming.dev
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            22 days ago

            Huh. I never really thought about what you wrote about airbnb, but it hit me hard now. My partner actually works for an Airbnb and they have an enormous amount of property and apartments in rural areas which could’ve housed families. And to think there are many more of these businesses doing the same thing.

            I rarely use airbnbs, I prefer hotels, so I haven’t done a lot of contribution there but still, this has convinced me to never use one. Unless, the stay is in their house, or in a small house in their garden etc, which I actually have been in some years ago.

      • surewhynotlem@lemmy.world
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        22 days ago

        Target was the hardest one for us. Went from spending hundreds per month (they were also our grocery) to zero. Fuck them for dropping DEI and bending the knee.

        • CarbonatedPastaSauce@lemmy.world
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          22 days ago

          You and me both. Giving Target the finger a few months ago stung because Amazon and Walmart were already longtime members of the blacklist. Costco is getting my money now. I also didn’t tell anyone except the stupid online form that asked why I was canceling my 20 year Red Card membership.

      • Aux@feddit.uk
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        22 days ago

        When everyone around you is a fascist, the real fascist is you.

  • LainTrain@lemmy.dbzer0.com
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    22 days ago

    I agree with this with one exception - if you’re in admin or clerical customer facing roles where the stuff you do is actually life changing for people.

    I almost got deported because some cunt at the uni couldn’t be arsed to send one email of a document she got by clicking one button for a whole year despite the fact I rang every day for like two months and visited the offices for a goddamn week.

    Another example is healthcare. If you’re some piece of shit receptionist who can do fuck all and instead of sympathising - and just trying at all - you act all smug about how you can’t even do me the decency of telling me which fucking department I need to talk to when I can’t get the result of a fucking piss test I need for life-changing surgery I have scheduled in a week that I’ve been on a waitlist for for 7 years because it’s with some processing department and they’ll respond to me in 15-30 working days and you can’t possibly know how long it usually even takes, I will make your day hell because I hate you - not just the company - but you as a human being, fuck you and find another fucking job, your failure in life is no excuse to fuck mine up too.

    Especially when I know I’ll come back tomorrow and someone with a fucking brain is going to sort it out for me, so it was never some “policy”, it was you and your lack of effort when human lives are on the fucking line. Wouldn’t piss on you if you was on fire, you living piece of evidence that some people are just plain inferior and why some people don’t deserve welfare and security because they can’t do anything unless you threaten them with not being able to eat the next fucking day.

    God, sorry, all this shit was years ago but it boils my blood to this day that some fucknuggets could’ve destroyed my entire amazing life for literally no other reason than the fact they have no life worth living and choose to make everyone else’s a living nightmare.

    I think the pain will heal once all this shit is replaced by a nice LLM integration. And communism too, fuck capitalism and decay in public services.

    Actually in a better world I’d gladly pay taxes so these actual fucking untermenschen stay home and rot or whatever it is they do, so the rest of us can get on with life.

  • Xenny@lemmy.world
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    21 days ago

    Honestly they are just doing us a favor. I really don’t want to see them again either.

  • venusaur@lemmy.world
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    21 days ago

    Between people boycotting certain brick and mortars for political reasons and the monopoly that is Amazon, there are not a lot of options.

    • r0ertel@lemmy.world
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      21 days ago

      Cory doctrow frequently writes about how voting with your dollars is somewhat ineffective because then the richest people have the most votes.

      I still boycott places, though.

  • HulkSmashBurgers@reddthat.com
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    21 days ago

    I’ve stopped going to businesses for various reasons over the years but I’ve never annouced the reason(s). I just stop going because I don’t care about it enough. I’m not a feedback kind of guy.

  • Etterra@discuss.online
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    22 days ago

    When I was a teenager in the 90s I worked a local, Chicago-area chain fast food job, as ya do. One customer was mad that his ribs were taking a while so he came up to tell at the cashier. The General Manager was a older Chicagoan with a Mike Ditka mustache, and came out of the office right behind the cashiers and yelled right back, mad that somebody was yelling at his employees.

    The guy shouted that he’d take his business elsewhere and never come back, at which point the GM pointed at the line that stretched to the door and said something to the effect of “you see all these people? I don’t need your business! Now get out of my store!” It was in the middle of the dinner rush, and it’s still a popular chain.

    We all really liked that GM before and especially after that. He was one of those “tough but fair” types, the kind of boss you could respect. Good guy.

    The point is that yeah, go ahead and take your business elsewhere Karen. It literally makes no difference and nobody cares.

    • Noobnarski@lemmy.world
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      22 days ago

      Also if the difficult customers go and take their business elsewhere that means that mostly nice customers remain, so that’s nice.

      • Iceman@lemmy.world
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        22 days ago

        Why would i want my dinner ruined by some rude asshole yelling at their staff? I’ll gladly take my business to a place free from dicks.