I’ve stopped going to businesses for various reasons over the years but I’ve never annouced the reason(s). I just stop going because I don’t care about it enough. I’m not a feedback kind of guy.
today a customer thought I was laughing at them. I just had a mouthful of water I was desperately trying not to choke on 🥲😭
thankfully my manager didn’t believe them
“Sir/mam, this is a Walmart. Your loss of business is literally a rounding error in pur profits.”
“…Also all the other local stores were run out of business so there’s no where else to shop.”
“And I’m not paid enough TO care.”
As someone who worked retail for a long time, I relished these moments… Their righteous indignation would snap me out of my ennui, and I’d love watching their face when I’d respond, “OK, bye”, or give them no reaction whatsoever.
You have to appreciate those moments in retail because the rest of the time is pretty awful.
25 years ago I worked the registers at Target. One day at the back end of a pre-christmas lunchtime rush, this woman snidely remarks that I should be scanning faster. I bluntly told her that if she wasn’t happy she could simply shop elsewhere. Shocked she threatened to complain to my manager, I simply pointed to thr front dedk and said “go ahead”.
I still have my written warning in a box somewhere. Completely worth it lol
I’ve definitely boycotted companies, but try to make sure my reasoning is sent as high as it can, and even then try to direct it to the company itself rather than whoever I have on the phone.
I’m a big fan of leaving accurate Google maps reviews. Then it actually hurts their business.
You’re awesome for doing that. The CS rep might be an empath absorbing all the negative emotions getting thrown out. Yes, it’s a job and they’re getting paid, but they’re people too.
Even the tiniest semblance of power can go to a person’s head. You had $25 worth of merchandise in your hands, Karen. The store will be okay without you.
The right attitude.
In my opinion, those sort of businesses are also the ones that end up crying out when they lose to bigger players in the space who are willing with those sort of customers. At the end of the day, are you there to feel good, or are you there to get money? Here’s a little secret: nobody cares about those sort of people, it’s just that some care more about the money they can get from them than others.
For me, it’s right up there with tech support that complain about the trivial bullshit they are called for when it is that trivial bullshit that gives them a job.
I don’t think it’s really like that.
If this comic was about a small business with the owner stood behind the counter like “I don’t care” then I’d totally get your point, but I don’t think that’s what it is.
This is a comic about a minimum wage slave working at a branch of some faceless retail supergiant, who gets constantly shit on by customers as if they themselves are personally responsible for whatever policymaking at this enormous company has upset the customer, as if they could change anything about it even if they tried.
It’s about angry customers putting their vitriolic remarks in completely the wrong place because they just need a human victim and they don’t care who it is. And it’s about learning how to deal with that as an employee so you don’t lose your sanity.
And they’ll all be back next week, simply because it’s the most convenient for them to drive to.
This, 100%. Their lack of shame is almost envious to those of us with anxiety. Some anxious people would avoid a place for months after an ok-conversation with an employee, because they overthink the interaction and become convinced that they fucked up royally. Meanwhile, the employee never thought anything was offensive at all, and in fact forgot the entire interaction by the time they rang up the next customer.
Then there’s people like in the OP who throw a dramatic fit about how much they hate a place, sometimes even screaming at managers, then they show up the very next day pretending nothing ever happened. The audacity is mind-blowing.
Sales are in the shitter, I’m afraid we’re gonna have to let you go.
I don’t care.
On the other hand, I did just tell a bunch of local places I will no longer be a customer because they advertise on PublicSquare.
So I guess I’m those people now.
It’s a little different when it’s a local place, because your business might actually matter, and the person working the register might have a personal stake in it.
But when its a chain, LO- fucking L. Good luck getting the cashier that makes minimum wage to give a single shit about your complaint.
What’s PublicSquare?
A list of MAGA affiliated business. Created by them. Which the businesses sign up to voluntarily.
I see, that makes sense.
Yeah and we should be glad they’re so dumb: It has a nice little “in your area” feature where you can see all the ones who signed up near you(no need to give them location data, you can specify the area and check several to hide your real one).
They of course made it so magas could show support. But in reality it’s literally a perfect way to find local business to boycoytt that you might not otherwise know was supporting evil.
I’m actually amazed. There are way less around me than I thought there would be.
When I was a teenager in the 90s I worked a local, Chicago-area chain fast food job, as ya do. One customer was mad that his ribs were taking a while so he came up to tell at the cashier. The General Manager was a older Chicagoan with a Mike Ditka mustache, and came out of the office right behind the cashiers and yelled right back, mad that somebody was yelling at his employees.
The guy shouted that he’d take his business elsewhere and never come back, at which point the GM pointed at the line that stretched to the door and said something to the effect of “you see all these people? I don’t need your business! Now get out of my store!” It was in the middle of the dinner rush, and it’s still a popular chain.
We all really liked that GM before and especially after that. He was one of those “tough but fair” types, the kind of boss you could respect. Good guy.
The point is that yeah, go ahead and take your business elsewhere Karen. It literally makes no difference and nobody cares.
Also if the difficult customers go and take their business elsewhere that means that mostly nice customers remain, so that’s nice.
Why would i want my dinner ruined by some rude asshole yelling at their staff? I’ll gladly take my business to a place free from dicks.
I agree with this with one exception - if you’re in admin or clerical customer facing roles where the stuff you do is actually life changing for people.
I almost got deported because some cunt at the uni couldn’t be arsed to send one email of a document she got by clicking one button for a whole year despite the fact I rang every day for like two months and visited the offices for a goddamn week.
Another example is healthcare. If you’re some piece of shit receptionist who can do fuck all and instead of sympathising - and just trying at all - you act all smug about how you can’t even do me the decency of telling me which fucking department I need to talk to when I can’t get the result of a fucking piss test I need for life-changing surgery I have scheduled in a week that I’ve been on a waitlist for for 7 years because it’s with some processing department and they’ll respond to me in 15-30 working days and you can’t possibly know how long it usually even takes, I will make your day hell because I hate you - not just the company - but you as a human being, fuck you and find another fucking job, your failure in life is no excuse to fuck mine up too.
Especially when I know I’ll come back tomorrow and someone with a fucking brain is going to sort it out for me, so it was never some “policy”, it was you and your lack of effort when human lives are on the fucking line. Wouldn’t piss on you if you was on fire, you living piece of evidence that some people are just plain inferior and why some people don’t deserve welfare and security because they can’t do anything unless you threaten them with not being able to eat the next fucking day.
God, sorry, all this shit was years ago but it boils my blood to this day that some fucknuggets could’ve destroyed my entire amazing life for literally no other reason than the fact they have no life worth living and choose to make everyone else’s a living nightmare.
I think the pain will heal once all this shit is replaced by a nice LLM integration. And communism too, fuck capitalism and decay in public services.
Actually in a better world I’d gladly pay taxes so these actual fucking untermenschen stay home and rot or whatever it is they do, so the rest of us can get on with life.
There’s a reason I’m starting to adopt the idea that having voted for DJT 3 times = your rights are forfeit.
This comment is a journey
Glad you’re still with us
Lol they’re all old people
![[ItsMegComics] Those Customers](https://lemmy.world/pictrs/image/0f7e3f53-8162-4793-a7f5-f4ec2ad41a46.jpeg){kind=link}